At australiangoods.com.bd, we strive to make your shopping experience seamless and secure. This Payment Policy outlines the accepted payment methods, security measures, and guidelines for a hassle-free transaction process.
Accepted Payment Methods
- Debit/Credit Cards: Visa, MasterCard, American Express.
- Mobile Wallets: bKash, Nagad, Rocket.
- Bank Transfers: Secure online banking options.
- Cash on Delivery (COD): Pay in cash when your order is delivered. Available for selected regions within Bangladesh.
Payment Security
- All payments are processed through secure and encrypted gateways to protect your personal and financial information.
- We comply with global Payment Card Industry Data Security Standards (PCI DSS).
- Australiangoods.com.bd never stores your payment details, such as card numbers or CVV codes.
Payment Guidelines
- Prepaid Orders: Payments must be completed at checkout. Orders are processed only after payment confirmation.
- COD: Keep exact change ready. Large COD orders may require advance confirmation.
- International Payments: Accepted via international credit/debit cards. Currency conversion charges may apply.
Refunds for Payment Issues
- Failed Transactions: If your payment fails but your account is debited, the amount will be refunded within 5–7 business days.
- Contact our Customer Support team for help regarding failed transactions or refund concerns.
- Refunds for canceled/returned orders follow our Refund Policy and are credited to the original payment method.
Important Notes
- Ensure billing and delivery addresses match for smoother processing.
- Orders may undergo verification by our fraud detection team.
- For large or wholesale orders, contact us in advance for custom payment solutions.
Contact Us
We are committed to providing all our customers with a safe and convenient shopping experience.
